Responsible Gambling

If you feel that your gambling is becoming problematic or you're experiencing difficulties managing your betting habits, we encourage you to reach out to us for assistance. We offer a range of tools and resources designed to help our players maintain control over their gaming.

To access these features, simply log into your account and navigate to the 'Responsible Gaming' section within your profile settings. From there, you can:

1. Set Deposit Limits: Establish daily, weekly, or monthly limits on how much you can deposit into your account.
2. Apply Loss Limits: Set a maximum loss threshold for each gaming session, with notifications sent when 50%, 75%, and 90% of this limit is reached.
3. Schedule Session Time Limits: Set playtime limits from 15 minutes to 8 hours per session, receiving auto-logout warnings at the five-minute mark and a countdown timer on your screen.
4. Initiate Self-Exclusion: Choose from temporary (7 days, 30 days, or 3/6 months) or permanent account closure options. Please note that once you initiate self-exclusion, your account will be frozen, and no deposits, withdrawals, or gameplay will be allowed.

For those who wish to take a break from gaming without the need for a full self-exclusion, our Time-Out (Cooling-Off) feature offers periods ranging from 24 hours to 30 days. This tool allows you to regain control over your gaming habits while still maintaining access to your account after the designated time period ends.

To further support responsible gaming practices, we've integrated Reality Checks into our platform. These notifications will remind you of your session duration, amount wagered, and wins/losses at 30-minute intervals, which can be customized to suit your needs.

In addition to these features, we're committed to providing a safe and supportive environment for all our players. We've partnered with reputable organizations that specialize in helping individuals manage their gaming habits, including:

• GambleAware (UK): A leading charity supporting those affected by gambling problems.
• National Problem Gambling Council (UK): Resources and counseling services for those struggling with problem gambling.
• Gamblers Anonymous: A global support network for individuals looking to overcome their addiction.
• SOS Joueurs (EU): Multi-language support for individuals in crisis.

You can access these resources through the 'Responsible Gaming' footer section within our website. We're committed to ensuring that your gaming experience remains enjoyable and sustainable, while also providing you with the tools to maintain control over your betting habits.